Tap TENS Machine - Pelvic Pain

Refund Policy

Due to the personal nature of our products, we cannot accept returns or exchanges for items that have been opened. All sales are final, and no refunds or exchanges will be issued once the product packaging has been unsealed. We appreciate your understanding and encourage you to reach out to our customer service team if you have any questions or concerns prior to making a purchase.

Shipping Policy

• Carrier and Rates: Orders are shipped via Australia Post. Shipping costs are calculated at checkout based destination. A general flatrate is offered to most parts of Australia (between $12-20 shipping fees)

• Processing and Delivery: Orders are processed within 1-2 business days. Delivery typically takes 3-7 business days within Australia. International delivery times vary.

• Tracking: A tracking number will be provided via email once your order is dispatched.

• Address Accuracy: Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect addresses.

• Lost or Damaged Items: Contact customer service if your order is lost or damaged in transit.

• Australian Orders: We ship Australia wide